Delivery Rules
Ashop Delivery Guidelines
Please review our delivery rules to understand how we ensure smooth and reliable order fulfillment across Bangladesh.
Contact
Ashop — Fashion E-commerce
730/1, 60 Feet Road,
Mirpur, Dhaka, Bangladesh
Overview
At Ashop, we partner with trusted couriers to deliver your fashion items quickly and securely. These delivery rules explain your responsibilities and our procedures during order fulfillment.
1. Delivery Timeframes
- Standard delivery timeframe is 2–4 business days after dispatch.
- Orders are processed daily from 10:00 to 20:00 except on government holidays.
- Delivery times may vary due to traffic, weather, or courier scheduling.
2. Delivery Charges
- Inside Dhaka City: ৳70
- Outside Dhaka (Nationwide): ৳130
- Cash on Delivery available. Advance payment may be requested for specific orders.
3. Customer Responsibilities
- Ensure the phone number provided is reachable during delivery hours.
- Receive the parcel in person or authorize someone on your behalf.
- Provide accurate address details to avoid delays or failed delivery.
4. Inspection at Delivery
- Inspect the product at the time of delivery in the presence of the courier.
- Report defects, damages, or mismatches immediately by calling 01688803789 or emailing ashopbd11@gmail.com.
- Claims made after the courier leaves may take longer to resolve.
5. Delays & Limitations
- We are not responsible for delays caused by factors outside our control (e.g., strikes, natural disasters, courier network issues).
- Large orders or remote locations may take additional time.
- Some products may require advance payment before dispatch.
6. Contact Us
Questions about delivery? Contact our team:
- Email: ashopbd11@gmail.com
- Phone: 01688803789
- Address: 730/1, 60 Feet Road, Mirpur, Dhaka, Bangladesh
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